Digital Transformation Solution Vietnam

The first rule of digital transformation

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Questions around digital transformation in the heavy process industries no longer begin with “if,” but instead with “when” and “how.” By now it’s universally acknowledged that the digital technologies of the fourth industrial revolution can generate significant return on investment (ROI). These technologies center around data and how it’s collected, stored, accessed and analyzed. Read More

Three Tips For Equitable Digital Transformation

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As companies increasingly embrace technology, they’re frequently adding new systems and processes on top of existing ones. Attempting to better use the latest technology available is a move in the right direction for any organization, but the technology stack often grows upwards in a couple of areas rather than outwards to touch all parts of the business. That’s where problems arise. Read More

The Link Between Digital Transformation and Customer Experience

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Companies have many reasons for prioritizing digital transformation initiatives. While operational efficiency and streamlining of processes are clear benefits, improving the customer experience is the most outward facing and even internally visible because of things like customer complaints, lackluster sales and customer attrition. Because of this, organizations need to ensure their digital transformation efforts put at least an equal focus on customer experience as any process or operational gains and improvements. Read More