Category Archives: Blog

Digital Transformation Is Risky, But Not Transforming Is Even Riskier

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Some enterprises are embracing digital strategies and are roaring ahead. Others are, well, nervous about the consequences. You can’t blame the nervous Nellies — let’s face it: the digital journey isn’t all sweetness and enlightenment. It’s a messy and disruptive process. Existing products may be cannibalized. Witness the pain many publishers are going through as they move from paper-based subscription models to online models. Employees’ jobs may be re-structured, or even eliminated altogether. Consider the changes call-center staffs are seeing, as more inquiry-based tasks are handled by bots. Read More

Microsoft announces SharePoint Home Sites, Q&As in Yammer, and more

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This morning marks the start of Microsoft’s annual SharePoint Conference in Las Vegas, and the Seattle company wasted no time detailing the features heading to Microsoft 365, its lineup of productivity-focused, cloud-hosted software and subscription services. Customers can expect new SharePoint landing pages for their organizations, along with chatbot-like question-and-answer tool in Yammer and faster OneDrive file syncing. Read More