cloud Archives - Opus Solution
So—what exactly is the difference between overall trends in digital transformation and digital transformation trends in high tech industries? Believe it or not, there is a difference—a big one. And it comes down to the solution being offered—vs. the technology being used to provide it. In other words, high tech is not the chatbot; it’s the natural language processing and AI powering that chatbot. It’s not the smart beacon; it’s the IoT network and data processing that makes a real-time connection with customers possible.
Why does it matter? In today’s market, it’s the digital transformation trends in high tech industries that are shaping digital transformation for the rest of us. We all know customer experience drives digital transformation. But how today’s high tech companies choose to fulfill customer demands in this “post-sale, on-demand, attention economy” is what defines the path of transformation for the entire market.
The 4th industrial revolution is slowly changing the way we live; artificial intelligence and automation gradually replace human in many jobs. This is an opportunity but also a big challenge for technology companies.
Automation and artificial intelligence are growing minute by minute
We are living in the most turbulent times, when automation and artificial intelligence (AI) are completed and developed minute by minute. Most recently, AI made people startled by winning the world chess champion and another AI even made a hair cut appointment after a long conversation.
Most small and medium-size businesses need the agility and cost savings that come with switching to Microsoft Office 365. But with the contradictory information out there, not many understand what making the switch to the cloud really means.
Office 365 provides a vast number of features that skyrocket productivity, give security extra punch, and enable agility — all while saving money. But unfortunately, a lot of businesses are hesitant about working in the cloud because of old perceptions that simply aren’t true.