digital tranformation Archives - Opus Solution

Digitize businesses and the success stories

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Techcom Securities and Thien Minh Group on the afternoon of December 28, 2018 shared a talk about the successes of the digital transformation journey with support from Microsoft.

Digital transformation in securities finance industry

After a long time testing the Microsoft Azure platform, Techcom Securities (TCBS) decided to use Microsoft’s cloud service. In addition to the visualization capabilities of Power BI, cloud solutions support TCBS in analyzing in-depth and multi-layer data, thereby developing a system of management reports on a regular and continuous basis in real time. This makes an important contribution to the company when making timely strategic business decisions.

The Azure platform is friendly both in terms of user interface and experience, so the development process is very flexible and easy. Azure also works well with many programming languages, so Techcom Securities’ research and development teams can actively integrate or edit based on their needs.

Using Azure also brings positive experiences for Techcom Securities customers when the company’s services are adjusted and improved promptly, thereby better serving their needs.

In the near future, Azure Machine Learning along with solutions developed specifically for businesses will increase the efficiency of analysis and data exploitation for TCBS. Since then, the company will have more in-depth information to be ready to catch up with the trend, develop products and services closer to the financial needs of each individual customer.

“We see Azure as a user-friendly platform and we appreciate Microsoft’s overall vision of cloud computing as well as the level of data security Azure provides. Azure brings better machine learning solutions, and we are very impressed with the information and visualization capabilities of Microsoft Power BI, ”said Mr. Tran Ha Thanh – Technology Manager of Techcom Securities.

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Digital transformation in Tourism and Hospitality industry

The second success story is Thien Minh Group, one of the leading corporations in the field of Tourism and Hospitality in Vietnam.

“The Vietnamese tourism market has made a lot of changes due to the participation of foreign companies in this field, they have applied the progress of digital transformation into operation for a long time. We understand that digital transformation is a vital requirement and Thien Minh Group is ready for the early digital transformation. We have long been looking forward to forming an intelligent travel data exchange system, thereby creating added value for iVIVU.com’s tourism products and services for our customers. Investment in digital transformation is an investment in the interests of our customers’ experience”, said Mr.Nguyen Trung Cong – Thien Minh Technology Director and Deputy General Director.

Thien Minh is currently applying artificial intelligence and machine learning to provide appropriate automatic suggestions for customers using iVIVU.com website, based on the history of service usage and customer search behavior.

According to Mr. Cong, the decision to invest in technology is the right investment decision, especially if that decision is to bring satisfaction to customers.

“Artificial intelligence and machine learning will take time to collect data as well as improve operations to produce accurate results. We believe that in the near future, our customers will enjoy the best possible personalization experience”, said Mr. Cong.

Thien Minh representative added that the company intends to expand this AI application on all of the group’s restaurant and hotel chains.

Microsoft Azure cloud platform

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Not merely a data storage platform, Microsoft Azure owns more than 200 services to help businesses improve productivity, revenue and save costs. According to statistics, 90% of businesses in the Fortune 500 have chosen Microsoft Azure for their digital transformation process.

Existing services vary from infrastructure to platform: virtual servers, hosting services, web services, application development, mobile, security, IoT, big data, analytical technologies premium, artificial intelligence, machine learning, blockchain, etc …

With the criterion of “customer data safety is important”, Microsoft Azure is built and developed according to strict standards of data safety and information security. Microsoft Azure has been recognized by US organizations and businesses as the “most trusted cloud” with over 70 different certifications. Microsoft Azure is also the first cloud computing service to comply with the requirements of the General Data Protection Regulation (GDPR).

A highlight of Microsoft Azure is flexibility. Enterprises can choose a hybrid cloud deployment model: a part of the application will be deployed in the customer database, and a part will be deployed on the public cloud platform, aimed at taking advantage of the initial available investments of customers, while still being able to experience the most advanced technologies on public cloud computing.

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OPUS SOLUTION is one of the most reputable SharePoint solution providers and Microsoft technologies, cloud computing solutions in Vietnam today. Our mission is to bring strength to customers by offering and building breakthrough and user-friendly technology solutions. We provide service on design, implement and manage tailor ‑ made outsourcing Web base application, Microsoft Cloud solutions, Business Intelligent center in utilizing adequate and efficient human resources for our clients.

Our possibilities is to provide Training and Consult service in Web base application in dot Net, Microsoft Azure, Office365, Business Intelligent(BI), SharePoint solution development, process automation, and management system. Besides, Opus Solution has a lot of experience working with nonprofit organizations and businesses and corporations in Vietnam in banking, hospital, manufacturing ….

For customers who want to explore and deploy our solutions, please do not hesitate and contact us to experience the wonderful things that our services brings to your businesses.

Can technology replace human?

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The 4th industrial revolution is slowly changing the way we live; artificial intelligence and automation gradually replace human in many jobs. This is an opportunity but also a big challenge for technology companies.

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Automation and artificial intelligence are growing minute by minute

We are living in the most turbulent times, when automation and artificial intelligence (AI) are completed and developed minute by minute. Most recently, AI made people startled by winning the world chess champion and another AI even made a hair cut appointment after a long conversation.

Amazon has more than 100,000 robots working in warehouses around the world. In the near future, the company plans to replace all employees performing repetitive tasks with robots. At Foxconn, which manufactures equipment for Apple, Samsung and Microsoft, has replaced 60,000 workers with robots. The company expects to automate all of its repetitive tasks.

A paper published by Forbes.com points out that automation and new technologies are changing the nature of many jobs, as well as creating new jobs that have never existed before. The MCKinsey Global Institute (MGI) predicts that if automation becomes the focus of the revolution, about 15 percent of global workforce equivalent to 400 million workers will be replaced by 2030. However, new careers in the digital age are expected to require a new workforce of between 8 and 9%.

In practice in Vietnam, we have implemented many administrative procedures over the Internet instead of directly go to the administrative agencies, for booking cars through smart applications such as Grab, Goviet or other services. This is also the same when we mention about online banking.

Technology will certainly go far, but it is hard to replace human in particular jobs

Technology experts have confirmed that in many industries, the machine can never replace humans in the future. Similarly, not all interactions can be made mechanically if the main goal is to provide a personalized and interactive customer experience. Machines can perform repetitive and basic tasks but can not provide in-depth technical knowledge. Therefore, those companies that focus on deep technical support and excellent product expertise and customer experience will continue to thrive.

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As a technology support service provider, Opus Solution has always identified people and technology that can perfectly match with each other. Technology plays a supporting role, providing timely data, helping employees serve customers around the world better. Relying on technology, the technical staff easily communicates with customers and supports them effectively on experiences that can not be replaced by machines or robots.

Opus Solution provide solutions such as: Microsoft Azure, SharePoint, Cloud that related to business processes, helping them in data digitalization, Process automation, improve the quality of work for the business. At present, we are developing a new solution, called Tasken, to assist enterprises in processes such as KPI management, proposed system, budget management, …

Tasken Solution developeb by Opus Solution

Tasken Solution developeb by Opus Solution

For customers who want to explore and deploy our solutions, please do not hesitate and contact us to experience the wonderful things that digital transformation brings to your businesses.